Your Charter of Rights

We respect the right of each service user to lead as independent and fulfilling life as possible. We have set out a service user’s Charter of Rights, which we believe should be the minimum entitlement for each client. Our Care Staff are sensitive to and will observe the following standards which we have identified:

It is the right of each service user to make informed choices and to take risks; there is a certain amount of risk associated with each aspect of our lives.

Each service user is an individual with individual needs, wants and desires. This individuality will be recognised and respected to ensure promotion and maintenance of the service user’s dignity and self-worth.

Each service user, as an individual, has the right to fulfill their potential for personal choice of lifestyle and opportunities.

Each service user has the right to a Care Service that does not discriminate on the basis of race or ethnic origin, creed, colour, religion, political affiliation, disability or impairments, marital status, parenthood, sexual gender or sexual orientation.